Leading ERP Implementation: Victim or Victor?
In the last article, the users’ perspective of a systems implementation was discussed and some of the key change management challenges were ide…
Tag: leadership
How to reduce insurance costs associated with workers compensation
If you are looking for ways to reduce the costs that you pay for workers compensation claims, you are already mindful of the expenses you’ll encounter …
How treating your employees right will help your bottom line
As a customer service consultancy and think tank for more than 250 companies over many industries and in 20 countries, we get incredible insight in…
Leadership Biology
There are many articles written about leadership discussing matters such as 10 characteristics to be an effective leader to 5 steps to le…
The Rapid, Mass Engagement Process – Part Two
Introduction:In a previous LMJ article, which you can find here (it is highly recommended that you read that first) the distinction between eng…
The Rapid, Mass Engagement Process – Part One
The Rapid, Mass Engagement story began in a factory in Walkinstown, Dublin in 1973. From my position as the most junior employee I noticed a contra…
Feeling lean and lightbulb moments
The word Lean can be very emotive. Some individuals hear “Lean” mentioned and fear strikes their core and is seen as an invasion on the normality o…
The 3 L’s of Lean Leadership
The Management DilemmaLean Management has a bit of an image problem. For every gung-ho manager and consultant I meet, there are count…