Leading ERP Implementation: Victim or Victor?
In the last article, the users’ perspective of a systems implementation was discussed and some of the key change management challenges were ide…
In the last article, the users’ perspective of a systems implementation was discussed and some of the key change management challenges were ide…
If you are looking for ways to reduce the costs that you pay for workers compensation claims, you are already mindful of the expenses you’ll encounter …
As a customer service consultancy and think tank for more than 250 companies over many industries and in 20 countries, we get incredible insight in…
There are many articles written about leadership discussing matters such as 10 characteristics to be an effective leader to 5 steps to le…
Introduction:In a previous LMJ article, which you can find here (it is highly recommended that you read that first) the distinction between eng…
The Rapid, Mass Engagement story began in a factory in Walkinstown, Dublin in 1973. From my position as the most junior employee I noticed a contra…
The word Lean can be very emotive. Some individuals hear “Lean” mentioned and fear strikes their core and is seen as an invasion on the normality o…
The Management DilemmaLean Management has a bit of an image problem. For every gung-ho manager and consultant I meet, there are count…