IN THIS ISSUE:


PRINCIPLES & PURPOSE

  • The Shingo model for operational excellenceBob Miller talks about The Shingo Prize model for operational excellence, explaining how company can use it to benchmark themselves against best practice in their bid to achieve change.
  • Think flow: why lean assessments don’t workWithout a deep understanding of a business’ core problems and processes, assessment cannot be used to establish the status of lean in the organisation, says Kate Mackle, founder of Thinkflow.
  • The central nervous system of leanMatt van Wyck looks back at what he learnt at DeBeers as he designed and developed a programme for transforming the company’s South African operations.
  • Take company uniqueness into accountPrescriptive approaches to lean accounting can end up damaging a company that might not operate in the same situation those approaches were designed for, as well as the reputation of lean, explains John Darlington.
  • Integration: the way forward for supply chainShane Maher MBA shares with LMJ a research on the latest thinking on supply chain integration and provides a case study on a manufacturer of medical devices.


IT’S A LEAN WORLD: THE NETHERLANDS

  • UnstoppableIf you think lean is difficult to adapt to non-manufacturing businesses, think again. This month, LMJ travels to the Netherlands to study the application and status of lean thinking in the country, and finds a wide adoption of continuous improvement in businesses from several different sectors, including healthcare, financial services and… elementary schools!

 


THE FIFTH COLUMN  



SPECIAL FEATURE 

 


LEAN DIARY    

  • Safety matters mostIn this column, LMJ observes the lean journey of Serbian manufacturer SCGM. Director Sandra Cadjenovic shares the most recent update on the company’s progress in its continuous improvement programme.

BOOK REVIEW


LETTERS AND COMMENT   

  • Contributions in this issue come from Joseph Paris of the Operational Excellence Society and Roddy Martin of Competitive Capabilities International.