IN THIS ISSUE:


PRINCIPLES & PURPOSE

  • Going for supply chain goldMaking supply chains more efficient has never been more important. Alain Vix of Hughenden Consulting looks at what making a supply chain leaner means.
  • A critical and relentless pursuit of excellenceBarry Evans and Robert Mason of Cardiff Business School talk about Tesco’s approach to its supply chain and about how it helped the company become the number three retailer in the world.
  • Landing great resultsIn January, Boeing achieved the unprecedented production rate of 35 planes a month at its Renton plant in Washington State. The work the aircraft manufacturer does with its suppliers played a vital role in reaching this result, says LMJ’s editor Roberto Priolo.
  • Vending leanHow can point-of-use vending machines support a company’s lean journey? To find out, Roberto Priolo speaks to Apex Supply Chain Technologies.

PROCESS FOCUS: TRANSACTIONAL SERVICES

  • Transactional lean: a story of business turnaroundIn this month’s Process Focus, concentrating on transactional services, Jacob Austad tells the story of how a struggling insurance company managed to change the way it works to better meet customer expectations.

HISTORY AND EVOLUTION

  • Lean’s Western beginningsSo where did it all start? In part one of this two-part article on the history of lean, Richard J. Schonberger looks back at the origins of the methodology, focusing in particular on just-in-time.

IT’S A LEAN WORLD: SCANDINAVIA

  • North starsThis month LMJ takes you to Scandinavia, to meet some of the leanest and most interesting companies in the region. While Denmark is often regarded as a country with a very strong lean culture permeating its society and Sweden has produced some important players like Volvo, we find out that Norway too is somehow unexpectedly a lean champion of its own. Case studies in this special include the world’s favourite brick maker, LEGO, car manufacturer Volvo and a port terminal in Oslo.

LETTERS AND COMMENT

  • Contributions in this issue come from Jayne Hussey of law firm Pinsent Masons, who explains what the new Late Payments Directive means for businesses; Joseph Paris, who created the Operational Excellence Society; and Roddy Martin of Competitive Capabilities International, who urges companies to change their perspective on supply chains.

THE FIFTH COLUMN


LEAN DIARY

  • Making changes stick: In this column, LMJ observes the lean journey of Serbian manufacturer SCGM. Director Sandra Cadjenovic gives us the most recent update on the company’s progress in its continuous improvement programme.

SPECIAL FEATURE

  • Lost in automationRoberto Priolo introduces this special feature discussing the most important issues related to lean automation. Two company case studies on Eaton and SCHAD follow.

BOOK REVIEW