IN THIS ISSUE:


PRINCIPLES & PURPOSE

  • Bite-sized leanA team of researchers from Norway and the UK has come up with an approach to lean specifically designed for small and medium sized organisations. Here they talk about it, while presenting two case studies.
  • Family valueApplying lean in small family-run organisations presents unique challenges, as Jason Oliver knows. He explains how family ties and dynamics influence the way the methodology is implemented at Black Widow, a vehicle storage solutions manufacturer based in Australia.
  • Mailed to order: It’s not all struggles and obstacles for small companies trying to implement lean. Michigan-based Zingerman’s Mail Order, which packs and ships gourmet food all over the United States, has learned how a company’s small size is in most cases an asset, says Managing Partner Tom Root.

INTERVIEW

  • The culture at ToyotaTony Wallis speaks with Lean Management Journal about the mindset of the Japanese giant and the way it nurtures its culture of continuous improvement.

CASE STUDY

  • Out of many, one: Turkey-based Coşkunöz shares the story of how lean thinking is implemented throughout the organisation, which is made of 11 companies, and talks about its education programme.

SECTOR FOCUS: HOUSING

  • The future of social housingLean thinking knows no boundaries. Cardiff Metropolitan University’s Nick Rick discusses how the methodology can introduce a new model for maintaining buildings in the United Kingdom.

LETTERS AND COMMENT

  • Contributions in this issue come from Joseph Paris, who reflects on the followership, and Mark Greenhouse, who looks back at the articles appeared in the previous issue of LMJ to discuss lean in the legal services industry.

LEAN DIARY

  • Our company is our peopleSandra Cadjenovic looks back at the last 18 months worth of lean implementation, analysing how SCGM’s culture has changed. Three employees also share their view.

BOOK REVIEW


THE HEALTHCARE WATCH


SPECIAL FEATURE

  • From 84 to 48How did Toyota’s engine manufacturing plant in Deeside, United Kingdom, manage to increase volumes by 40% without any substantial investment? Will Stirling reports.