THE MINISTRY OF LEAN
Exploring the place of lean in government services
Organisations and interviews in this issue include: Commonwealth Bank of Australia, Care Quality Commission, TriHealth, Newsprinters UK, Academi Wales, Joe Bell, Bill Bellows, Valeocon Management Consulting and Nycomed.
Spreading the word
LMJ visits Newsprinters UK, the Scottish printing presses recently awarded the Shingo Prize.
Sharing the caring
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Their ICT commercial manager, Darren Spark talks to LMJ about lean practices.
Wales: the land of the lean
We interview Tony Mizen, the head of continuous improvement and change at Academi Wales, to see how you go about the mammoth task of leaning an entire country.