IN THIS ISSUE:
- Stick to the principles, by Brenton Harder
PRINCIPLES & PURPOSE
- Hard, fast results: Quick, early and meaningful gains are critical to ensure the success of a lean implementation, says Gemalto’s Denis Becker.
- Towards a leaner Tube: A division of London Underground has been able to deliver over £10m of repeatable savings and free up over 50,000 working hours. Graeme Shaw, Head of Station Upgrades, provides a compelling example of an applicatino of lean in a bureaucratic public sector environment.
- Dairy routines: Roberto Priolo speaks with Yeo Valley’s Steve Welch and Chris Coles about the British yogurt manufacturer’s approach to setting a lean strategy and how the use of leader standard work has helped to make standard routines a reality.
SECTOR FOCUS: PUBLIC SERVICES
- Lean and the city: Irving, Texas, has become a lean-managed municipality that has saved over $45 million in five years. Nancy Bartlett, President of The Bartlett Alliance, and Tommy Gonzalez, City Manager, explain how.
IT’S A LEAN WORLD – TURKEY
- Bridging a knowledge gap: LMJ travels to Turkey to learn about lean in the country, finding out there is a cluster of very lean companies in and around the Bursa area. The organisations featured in this special are Coskunoz, Uludag University Hospital, Sila Teknik and Boytas Mobilya.
THE HEALTHCARE WATCH
- In this new section, LMJ presents interesting case studies from the healthcare sector. Here, David Loughton of the Royal Wolverhampton NHS Trust, in England, describes three lean initiatives that have helped the hospital dramatically improve the quality of the service it provides.
LETTERS AND COMMENT
- In this issue, business development practitioner David Bovis discusses the impact that the physical, emotional and social conditions created by a leader’s behaviour and belief have on a company’s performance.
- The art of lean: LMJ talks to Christopher Smith, Director of the British School of Rome, a small research institution that has revolutionised itself after a three-day lean workshop.
- Wisconsin: from milkers to makers: The Midwest state may be well known for its cattle and dairy products, but there are several micro-manufacturers here that have made lean their way to do business and are now reaping the rewards, says Kelly Sullivan of the University of Wisconsin-Stout.
- Down with downtime: LMJ has been following SCGM’s progress with lean for over a year now. Here, CEO Sandra Cadjenovic gives the journal the most recent update on what the Serbian manufacturer is up to in its bid to bring change around.