Jenny McTiernan, COO, ProTech

Jenny McTiernan, COO, ProTech

Following on from Part One of this case study which you can find here be sure to read part one before continuing on to get the most from this article.

Counting what counts

Deming also said, “In God we Trust – everyone else bring data.” He was also very specific that management should not attempt to manage organisations on figures alone and that [..]

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